Follow these steps to find what browser version you have and to update it:
1. From the upper-right corner select the settings icon , then select About Internet Explorer.
2. The current version of your browser will be listed. It should be at version 11.0 to work best for your HireVue interview. If it isn’t, visit this link to download the latest version of Internet Explorer.
3. If you do need to update your browser, close Internet Explorer when you finish the update. Then re-open it to finish applying the update to the browser.
If the above steps do not work, we recommend switching to a different browser, or using another device to complete the interview. Click the following link to view our guide for using a mobile device to complete the interview: How to use a mobile device to take the interview.