Follow these steps to find what browser version you have and to update it:
1. Click Safari at the top of the screen. In the menu that appears, select About Safari.
2. The latest version will show in a small new window.
3. The version needs to be 9 or higher, to work best for your HireVue interview. Click this link to get the latest version of Safari.
4. If you do need to update your browser, close Safari when you finish the update. Then re-open it to finish applying the update to the browser.
If the above steps do not work, we recommend switching to a different browser, or using another device to complete the interview. Click the following link to view our guide for using a mobile device to complete the interview: How to use a mobile device to take the interview.