If you want to use Safari or Internet Explorer for a live interview, you need to download the HireVue Live desktop application. This application runs on a desktop or notebook computer. It is not executed in a web browser.
Please follow the steps below to download the HireVue Live desktop application:
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Click the option in the invitation email to start the interview.
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The download steps are listed on the next page. The app should start downloading. If not started, select the option click here .
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After the download is complete, double-click the file. The files can also be found in the download folder.
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After starting the installer, click Continue to start the installation process.
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After the installation is complete, the desktop computer will open the interview in a new window. Click Get started to continue the interview.
Please note: You can close the interview window in your browser. The interview will be performed within the desktop application.
When you access the Live interview in the future, you do not need to download the desktop app again. When you click the start interview link in the email invitation in the future, you need to click Allow to continue to enter the desktop application for the interview.