Find out the due date
There will be a suggested period or exact expiration date in the invitation email. If your interview has an exact due date, it will list the date, time and time zone when the interview should be completed.
Note: The following examples may be different from what you see in the invitation email:
If your interview does not have an exact due date, we still recommend that you complete the interview as soon as possible. Remember, the sooner you complete the interview, the sooner the company can consider whether you are suitable for the position.
Interview due
If you have passed the due date and you have not completed the interview, your interview has expired. HireVue cannot extend the expiration date or agree to re-interview.
Interview extension
If you want to extend the due date of the interview, you need to contact the applicant company to raise this question. Since HireVue only provides support for the interview platform, we have no right to change the interview. The company you applied for can assist you with this issue.