If you see the Camera and Microphone Access Required error in the interview, HireVue is blocked from accessing your camera and microphone.
Follow these steps to allow HireVue access to your camera and microphone:
- In the Address bar at the top of the page, click on the camera icon with an x located in the top-right.
- In the new window, select the option Always allow [web address] to access your camera and microphone.
Please note: The web address will vary from the screenshot because you have a unique web address for your interview.
- Click Done.
- In the Camera and Microphone Access Required error message, click Try Again.
If you are still encountering issues accessing the interview, please try a different browser. You can also take your interview on a mobile device. Click the following link to visit our guide for help on starting your interview on a mobile device: How to use a mobile device to take the interview.