Can't Find Your HireVue Interview Invitation?
If you're expecting a HireVue interview invitation that hasn't arrived, follow these troubleshooting steps to locate your interview link.
Quick Access via Text Message
- Text "Start" to 47257 to receive your interview link via SMS
- Click the link in the text message to begin your interview immediately
Note: This text message option is not available for all interviews. If this method doesn't work, please try the alternatives below.
Check Alternative Email Folders
Interview invitations may be automatically filtered away from your primary inbox:
- Look in your Spam folder
- Check your Junk folder
- Review your Promotions tab (Gmail users)
- Search for "HireVue" in your email search function
Verify the Correct Email Address
Your invitation might have been sent to a different email account:
- Check alternative email addresses (personal, work, school, etc.)
- Verify which email address you used when applying for the position
- Confirm your email was spelled correctly in your application
Check Other Application Channels
The invitation might be accessible through other means:
- Log into the hiring company's candidate portal
- Check the company's careers website where you applied
- Review any confirmation emails you received after applying
Still Can't Find Your Invitation?
If you've tried all the steps above and still cannot locate your invitation:
- Contact the hiring company directly
- Provide your full name and the position you applied for
- Ask them to verify your email address and resend the invitation if necessary
For any additional questions about accessing your HireVue interview, please contact the hiring company's recruiting team directly.
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