If you have been waiting more than 15 minutes after the interview was scheduled, and have not heard from the company you applied to, we recommend getting in touch with your recruiting team directly at the company. As HireVue does not participate in the scheduling for our customers, the company you applied for will need to help you reschedule your interview.
Do you want to check on the status of your HireVue support ticket?
If you have submitted a request to our support team, you can login here to:
- Check the status of your request
- Add a comment to your request
- View your chat transcript
- View your ticket ID
- Close your request
Logging in here is for Support tickets ONLY. This will not allow you to take your HireVue Video Interview, or sign you in to the HireVue platform. If you are trying to take your video interview, please return to your invitation email and click on the included link. If you are trying to sign in to HireVue, please return to your main login.
To continue to the login screen, click continue. If you would like to return to the Help Center, click cancel.