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Logging in here is for Support tickets ONLY. This will not allow you to take your HireVue Video Interview, or sign you in to the HireVue platform. If you are trying to take your video interview, please return to your invitation email and click on the included link. If you are trying to sign in to HireVue, please return to your main login.
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The HireVue for Candidates app is free. Your mobile device’s app store may require you to fill out payment information to complete your profile before you can download apps. The payment requirement is for your device’s app store, it is not a message coming from HireVue
Not enough storage on your device
If you do not have enough storage on your device, find some extra apps you can temporarily delete. After you remove the extra apps, you can download the HireVue for Candidates app.
Once you have completed your interview, you can download the extra apps again. If you do not feel comfortable with this option, you will need to take the interview on a different device.
Your device needs to have a front-facing camera.
For Apple devices: We support version 10 or higher.
For Android devices: We support version 5.0 or higher.
If your device’s operating system is older than the above versions, you will likely encounter issues downloading the app.
If your phone does not meet the above requirements, we recommend taking your interview on a different device.